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| SKILLS |
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Project management. Experienced
in full life cycle development from project proposal
to closeout including needs assessment, documenting
requirements, resource allocation, budgeting, and milestones. |
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Business process improvement. Able
to chart strategic direction for technology beginning
with assessment of current state, timing, and culture,
to produce technology recommendations. |
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Communication. Possess
strong skills including presentations, documentation,
schedules and training. |
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| EXPERIENCE |
| Executive Director, Board
of Directors, PlanetQuest,
August 2004— Present |
Responsible for realizing the goals
of the organization. PlanetQuest seeks to deliver
the search for extrasolar planetary objects to students
of all ages across the globe. |
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Set organization's goals and priorities. |
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Spearhead fundraising efforts. |
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The
Crucible
Board of Directors,October
2005 — Present
Technology
Manager,March
2001 — October 2005 |
Responsible for meeting current technology
needs and developing future technology plan that
encompasses internal IT needs and launch of community-oriented
website to serve 5,000 students annually and more
than 100 classes per semester. The Crucible is an
educational collaboration of arts, industry, and
community in Oakland, CA. |
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Spearheaded website design and
development providing new e-commerce capabilities for
the organization. |
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Consult with Development Director
to refine existing FileMaker database to better serve
her fundraising requirements. |
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Architected and built office network
configuration including security, computer network,
and PBX support. |
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Developed technology strategic
plan and pursued supporting grants for technology build
out. |
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| Director of Technology, Network
for Good, November 2001 — October 2002 |
| Led an eight person technology
team to support complex Internet website and intranet
organization tools. Worked daily with partners at AOL
Time Warner, Cisco Systems and Yahoo! to create online
resource for matching non-profit organizations with
volunteers and funding. |
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Oversaw redesign and rebuilding
of 500 page website with new portal, personalization
and transactional functionality in 6 months. Worked
closely with team to coordinate site re-launch with
White House announcement of Network for Good. |
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Built and managed technology team
across five separate locations from California to Washington,
DC. |
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Managed internal office application
developer and reporting processes. |
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Assessed site needs and re-architected
site platform from collection of scripts to world class
high-availability database-served Java application
to increase site reliability and ease of maintenance. |
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| Product Manager & Co-Founder, Brightmail,
Inc., December 1997 — December 2000 |
Guided product development lifecycle
from conceptual development to 1.0 release of the
Brightmail’s enterprise anti-spam service which
was then used by AT&T WorldNet, EarthLink, MSN
and others. Product was built in 9 months by team
of 15 and launched as a real-time email protection
platform used by over 100,000 users in its first
year. |
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Led initial product definition
and wrote original marketing requirements document
for new service |
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Developed product launch process,
including design and conduct of beta programs. |
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Defined and implemented customer
relationship management system for large ISP customers.
Created customer service department to address concerns
of client system administrators. Delivered training
for customer system administrators. |
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| America
Online, Inc., February 1995 — November
1997 |
| Sr. Producer,
Project Management, March 1997 — November
1997 |
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Coordinated production of first
major AOL user upgrade in three years, including contributing
to feasibility study, building prototypes, directing
new publishing methods, and developing improved revenue
generation. |
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| Project Lead,
AOL Productions, January 1997 — March
1997 |
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Led production of online content
delivery for proposed joint venture to meet Sprint
customer service needs. |
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| Sr. Technical
Producer, Product Marketing, February 1996 — November
1996 |
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Managed internal products supporting
AOL’s production community and revenue generation
efforts. Authored CD product documentation for third-party
API group. Product allowed partners to link to AOL
content from their CDs. Work required an understanding
of the AOL host (server), Windows registry, and Macromedia
Director's capabilities. |
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| Asst. Producer, Internet
Connection Channel, February 1995 — January
1996 |
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Responsible for design and content
for Internet education channel. Produced record-breaking
online usage communities. Took initiative to learn
how AOL would integrate web-content in the service
and wrote the definitive document that I used to train
the production staff. |
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| EDUCATION |
| Principia College |
B.A., Political Science and Russian,
1990
Served in student government and on Judiciary Board. |
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